The rider needs to be 18 years of age or older to rent a bike. If the rider is under the stipulated age, his or her order will be canceled without any refund.
The documents mentioned below need to be verified, in original, for each rider.
Document 1 – Driving License
Document 2 – Passport, Election Card, Aadhaar Card. (Any one of the above).
Two-wheeler bookings are subject to availability. LeMiRide reserves the right to cancel any booking if deemed necessary.
Rider should respect and follow Traffic rules and regulations. All fines issued due to rider negligence (rule violations) need to be paid in full to the penalizing authority by the rider.
Riding under the influence of Alcohol/Drugs is strictly prohibited. LeMiRide will not be responsible to compensate for any mishaps and their consequences in such cases. The customer will be liable to pay for all damages to the vendor for the same.
The customer is not authorized to lend the two-wheeler to any person. Only the person whose documents have been submitted with the vendor is allowed to ride the bike. If the bike booking is being done by two people, please inform LeMiRide and the vendor accordingly.
Customer has to drop the bike at the same location from where it was picked up. Unless Prior Permission and Approval has been taken from the vendor in writing (email copy should be sent to LeMiRide). If no such agreement has been reached between the rider and the Vendor, no requests will be accepted by LeMiRide or the Vendor service, and additional dues if any (loss of property, theft) will be solely borne by the rider
In case a customer feels that they will be late for the drop, they should call the field executive or customer care and ask for a trip extension. Extensions are subject to availability.
The Pick-up date, time, and location cannot be changed once a booking is confirmed.
Trip extension requests are to be made at least 1 hour before the drop-off time. Such requests are to be made to LeMiRide as well as Vendor. As per the booking schedule, they may confirm or deny the request depending on the bike availability. Trips can also be extended through our android app.
Charges for Trip extension: The standard rates will be applicable for extensions.
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